Air China promises better service
Air China plans to improve the customer experience on flights as it takes on rival carriers and alliances, including Cathay Pacific and Delta.
Captain to striking cabin crew: boy, are you in for a shock
"There is nothing quite so joyous as leaving the hustle and bustle of a superheated Third World hellhole and being greeted on the big BA jumbo by a homosexual with a cold flannel and a refreshing glass of champagne."
Times columnist Jeremy Clarkson discusses the BA cabin crew strike. Very entertainingly...
Airborn etiquette - the Kiwi calibre
Air New Zealand updates its etiquette guide for cabin crew. Blue eye shadow is out, smiles are compulsory and staff must never refer to wine as "red or white"...
GUT REELING
A Ryanair passenger eats a Euro 10,000 lottery ticket.
Shamed: the world's worst airports for flight delays
Forbes lists the world's worst airports for delayed flights - European airports feature most prominently, but Beijing ranks the worst
NY plane crash: Don't study the safety card
An intriguing column about today's Hudson River Airbus crash, which looks at how the flight crew delayed the plane's sinking, helping ensure all on board survived. Includes a dramatic photo of passengers lining the wings awaiting rescue.
Badly behaved kids on airplanes are one of the biggest gripes of frequent flyers. SmarterTravel.com has created a guide for minders of how to keep flying kids under control.
Going the extra inch
Marc Newson explains the challenges of designing the interior of Qantas' new Airbus A380.
Right airline, wrong destination
A cautionary tale of how a family bound for Lanzarote ended up in Turkey after a check-in counter mix-up and a lack of communication pre-takeoff...
SIZE MATTERS
A well-written feature from Australia on what to do when you don't get along with the person next to you on a long-haul flight.
AEROFLOP
A passenger films a 'spirited' safety demonstration by an Aeroflot stewardess.
DATE A HOSTIE... or a pilot... yes, a dating site hooking up air crew - or those "fascinated by the lifestyle".
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